Last updated: November 2, 2026
The standard
We work to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, the level adopted by Israeli Standard 5568 and by the accessibility laws of the European Union and most other markets our merchants sell in.
What this statement covers
- This website, trueview-ai.com.
- The review card the app shows on merchants’ product pages (the storefront widget).
- The app’s own pages inside the Shopify admin, which are built from Shopify’s Polaris components, the component library Shopify designs to WCAG 2.1 level AA.
How the site and the card are built
- Plain, semantic HTML with headings in order, landmarks and a skip link to the content. No page needs JavaScript to be read or used.
- Every control is reachable and operable with a keyboard, and the focused control is visibly outlined.
- Every image has a text alternative; decorative graphics are hidden from assistive technology.
- Text and background colours meet the AA contrast ratio.
- Pages reflow to a phone-width screen without sideways scrolling.
- On the card, the star rating carries a spoken text alternative, the AI disclosure is written out in full, and the topic chips open and close with the keyboard.
Testing
Every public page is checked with an automated WCAG audit (Lighthouse, built on axe) before it goes live, most recently on 2 November 2026. Automated tools find only part of the problems, so we also walk each page with the keyboard after a change to its layout.
Known gaps
None open as of 2 November 2026. The last one, an opened topic chip on the storefront card that a screen reader announced without its name, was fixed on that date. Anything an audit finds is listed here until the fix is live.
Tell us
If something on this site or on a store’s review card is hard for you to use, or you need the content in another form, write to support@trueview-ai.com. We aim to reply the same business day, and we treat an accessibility report as a fault to fix. The same address is the accessibility contact under the Israeli Equal Rights for Persons with Disabilities regulations.